As the situation with COVID-19 evolves day-by-day, our top priority during these challenging times continues to be the health and safety of our team, customers, and communities.
Here are our best practices in response to COVID-19:
- All in-person events have been cancelled
- The health of our team is closely monitored before handling your order
- All work areas, supplies, and equipment is cleaned and sanitized prior to shipping each package
Since the onset of the COVID pandemic, all shipping carriers have seen a drastic delay in their shipping times. With this in mind, we are not able to guarantee your shipping time. Once an order is shipped, tracking information is sent to the email address entered at the time of checkout. Please refer to that tracking information to monitor the status of your package. Once an order is in the possession of the carrier (USPS or UPS), we are no longer responsible for its delivery or handling.