Shipping policy
SHIPPING
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Every product is specially crafted with you in mind. As such, we thank you for allowing us time to add a little extra love to your order. Orders ship within 4-5 business days unless otherwise stated. Shipping rates and delivery times are determined by the designated mail carrier. Once your order has shipped, all delivery issues can be handled with that particular carrier (USPS, UPS, FedEx).
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DAMAGED PRODUCTS
If your items are damaged upon arrival, please exercise extreme caution when handling the contents. To prevent injury, please avoid handling broken glass. Use reasonable judgement when handling a package that includes damaged items. Take pictures of all damaged products (including the shipping box) and alert us as soon as possible so that we can assist you.